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Terms & Conditions

Welcome to vantagio (referred to as "we," "our," or "us"). By accessing or using our website www.vantagio.in, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or making a purchase.

1. General Information

 

This website is operated by vantagio, an Indian-based brand specializing in comfort and sleep products, including pillows, cushions, and comforters.
By using our website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.

2. Use of Website

  • You agree to use this website for lawful purposes only.

  • You shall not misuse the site, attempt to hack it, or engage in any activity that disrupts our services.

  • We reserve the right to restrict access to users who violate our policies or misuse the platform.

3. Product Information

  • We strive to display accurate product descriptions, images, and prices.

  • Minor color or texture variations may occur due to screen display differences.

  • All products are subject to availability, and we reserve the right to modify or discontinue items at any time without prior notice.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.

  • We accept payments through secure and verified gateways (credit/debit cards, UPI, net banking, etc.).

  • In case of payment failure or error, please contact your bank or payment provider.

5. Shipping & Delivery

 

Please refer to our detailed Shipping Policy for information on delivery timelines, tracking, and related terms.
Once an order is shipped, it cannot be modified or cancelled.

6. Returns & Refunds

 

Our Return & Refund Policy outlines the process and conditions under which returns, replacements, or refunds are accepted.
We reserve the right to deny returns that do not meet the policy’s eligibility criteria.

7. Intellectual Property Rights

  • All content on vantagio.in, including images, logos, text, graphics, product designs, and website layout, is the intellectual property of vantagio and is protected under Indian copyright and trademark laws.

  • You may not copy, reproduce, distribute, or use our content without prior written permission.

8. User Accounts

  • When creating an account, you must provide accurate and complete information.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activities.

9. Limitation of Liability

  • Vantagio shall not be held liable for any direct, indirect, or incidental damages resulting from your use of our website or products.

  • We are not responsible for delays or failures caused by factors beyond our control (e.g., natural disasters, courier delays, or internet outages).

10. Third-Party Links

 

Our website may contain links to third-party websites for convenience.
vantagio is not responsible for the content, privacy, or practices of these external sites.

11. Privacy

 

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.

12. Governing Law & Jurisdiction

 

These Terms & Conditions are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Bhilwara, Rajasthan.

13. Contact Us

 

For any questions or concerns regarding these Terms & Conditions, please contact us:

 

Email: info@vantagio.in
Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM

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Thank you for choosing vantagio — where comfort meets quality and trust.

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